Facebook recently overhauled their Insights dashboard for page administrators and in the process added a new metric to brand pages called “people talking about this.” Is this a good or bad thing for brand pages? Continue reading
I really like Storify.com for capturing interesting goings-on in the social media world. Here’s a little gem that unfolded earlier today: Continue reading
In early January a video of a local homeless man with a “golden voice” went massively viral on YouTube. Here’s how I used a tool called Storify to document the story’s development. Continue reading
Facebook wants people to “Like” everything, but sometimes things are just not very “Like”able. Here’s a workaround. Continue reading